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Legal

Terms and Conditions

These terms govern your use of Panda Gift Hampers website and services, including product orders, personalization requests and support interactions.

Last updated: 05 May 2026

General

By using this website and placing an order, you agree to these Terms and Conditions.
Panda Gift Hampers reserves the right to update these terms at any time without prior notice.
Product images are representative; minor packaging or decoration differences may occur.

Orders and pricing

All prices are listed in INR and may change based on catalog, availability or seasonal updates.
Orders are confirmed after successful payment verification.
We may decline or cancel orders in case of suspected fraud, incomplete details or serviceability issues.

Personalization and content

Customers are responsible for text, names, images and instructions submitted for personalization.
Offensive, unlawful or inappropriate content may be rejected without liability.
Minor adjustments may be made to maintain quality and visual consistency.

Payments

Supported payment methods are shown at checkout and may vary over time.
For UPI QR orders, transaction proof may be requested for payment verification.
Any refund timelines depend on payment channel processing rules and approval checks.

Liability

Our liability is limited to the value of the affected order to the extent permitted by law.
We are not liable for delays caused by events beyond reasonable control (weather, strikes, restrictions, etc.).
Customers must provide accurate delivery/contact details; delays from incorrect details are not our responsibility.

For cancellation, refund and delivery timelines, please also review our Shipping Policy or contact us for clarification.